Terms and Conditions
01 Purpose of the Contract
OPPAL sells customers the specific merchandise described in print advertisements, in the online store (www.oppal.ch), or in other written offers, subject to the following Terms and Conditions of Delivery and Sale (T&C). We reserve the right to make changes to these T&C at any time.
Conclusion of the Contract
The contract between the customer and OPPAL is formed when the customer places an order and OPPAL accepts that order. The customer places the order through the online store (www.oppal.ch) or at events (OPPAL booth). OPPAL accepts the order by delivering the ordered merchandise (including the invoice).
Pricing Information
Sales prices are listed in Swiss francs (CHF) and include the statutory value-added tax (VAT). Shipping and handling charges are billed separately. We reserve the right to correct any errors and to change prices.
02 Product Offerings
All product information is provided without obligation. In particular, we reserve the right to make changes regarding color variations, errors in descriptions, illustrations, and prices. All technical information regarding the various products is based on the manufacturer’s specifications. OPPAL cannot be held liable for this information.
03 Delivery Terms
Orders are normally processed within 5 to 10 business days. If not all items in an order are available at the time of delivery, we reserve the right to make partial deliveries or to extend processing times.
For each order, we charge a shipping fee, which includes postage and packaging. Shipping fees are always based on the current rates set by Swiss Post and packaging costs. You can find more information about shipping in the “Shipping” section: Shipping & Returns
Shipping and handling fees for small items (stickers and membership cards) that we send via B Mail are CHF 1.00. Shipping and handling fees for packages (water bottles, T-shirts, hoodies, bags, etc.) are CHF 8.90. The price may increase depending on the order; if the order exceeds 2 kg, the shipping and handling fee will be CHF 10.70.
OPPAL assumes no responsibility for Swiss Post's adherence to delivery deadlines.
04 Warranty and After-Sales Service
Please notify us immediately of any defects in the merchandise resulting from manufacturing or materials, as well as any damage caused during shipping. We will exchange defective items. If repairs are possible, they will be carried out by us or by our suppliers.
05 Payments
All our prices are listed in Swiss francs and include VAT. Prices are subject to change, for example due to exchange rate fluctuations. You can pay by credit card or TWINT.
06 Data Protection
We do not rent, sell, or exchange our customers' addresses.
